Our property management professionals ensure that buildings and grounds are well maintained and meet the highest standard for curb appeal within the property budget. We competitively bid maintenance services and, through our vendor relationships across our portfolio, strive to get the best pricing for all repairs and upgrades.

Our property managers make frequent visits to their assigned properties, including night and foul weather inspections, to monitor repair and maintenance, and to interact with tenants. Prompt response to tenant calls and emails is among our highest priorities. We continually encourage tenant feedback. For example, through periodic snow surveys, tenants can comment on the quality of the snow and ice removal contractors that service their properties.

Our property managers also coordinate with the leasing agents to ensure that vacancies are presentable to prospective tenants. Additionally, they monitor operations in tenant stores that may be experiencing difficulty in fulfilling lease obligations, including rent payments.